Payment Pending Authorization: We've received your order and are awaiting permission from the payment gateway.

Payment Authorized, Order under Processing: The payment gateway has granted authorization, and your order is being processed by the vendor.

COD Verification Pending: We have received your order, but it will be processed only after a verification call is made to your phone number and you confirm the COD order.

Order Shipped: The seller has sent your item, and it is on its way to the address you chose for delivery.

Order Cancelled: The order is cancelled.

In the 'My Account' section, you can check the progress of your orders and other associated information

Click the 'My Orders' tab on the My Account page to see the status of all your orders. Click the 'Order Number' link to see the status of a certain order

When you make a purchase to GDM NUTRA there are no hidden fees. All of the prices listed are final and include everything. The price listed on the product page is the price you will pay

To make your purchase, you can use credit/debit cards, Internet Banking, or Cash on Delivery.

If you choose not to make an online payment on www.gdmnutra.com , you can use the Cash on Delivery option. COD allows you to pay in cash when the product is delivered to your doorstep, rather than having to make an advance payment online

Cash on Delivery (C-o-D) payments have a maximum order amount of Rs 10,000. It's purely a cash-only transaction. If your order total is less than Rs 500, you will be charged Rs 30 for COD.

We accept Visa, MasterCard, and American Express credit cards as payment.

You'll need your card number, expiration date, and three-digit CVV number to pay with your credit card at checkout (found on the backside of your card). You will be taken to the bank's page to enter the online Secure password after completing these details.

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password to complete the payment.

Cash on Delivery is available for all items with the "COD Available" mark.

Add the item(s) to your shopping cart and check out. Choose "Pay By Cash on Delivery" as your payment option when offered. Fill in the name and contact information for the person who will receive the COD order.

Please confirm your order by sending WhatsApp order to +91-9537580051 using the phone number you provided as your Cash On Delivery number in the payment options. We will call you to confirm the order if you are unable to make this call.

Your order will be processed for shipment in the time provided, starting from the date of confirmation, once it has been validated and confirmed. To complete the payment, you must make a cash-only payment to our courier partner at the time of delivery of your product.

Please double-check your bank/credit card account to see if you've been charged. If your account has been debited as a result of a payment failure, banks will usually reverse the debit within 7 business days. The time it takes varies by bank, and we will be unable to speed up the process. For further information, please contact your bank

Please let us know if your bank tells you otherwise. If the funds have been credited to our account, we will begin the refund process within three days of receiving your request. The manner of payment you select will determine when you receive your refund. The following are the expected timelines:

Net Banking 2-4 business days

Debit Card 5-7 business days

Credit Card 7-21 business days

In the A-1 and A-2 Metros, we deliver your purchase within 2-3 working days after dispatch (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad).

We deliver in the remaining cities in 2-5 business days. Land delivery takes a little longer than air delivery. Ground-shipped purchases arrive in 5-7 business days after they are dispatched. Depending on the geographical limits of the region, deliveries to very remote locations such as the North East may take up to 7 business days or longer.

For International Shipping, delivery may take 4 to 20 days depends on courier and delivery location.

The time it takes to ship an order is determined by the type of order you placed. Instock items are sent the same or following day after the order is placed.

JIT Items: Just-in-Time Items are items that are purchased from merchants once your order has been confirmed. After you place an order, it takes 2-7 business days for JIT orders to be shipped.

Drop-ship Things:Our sellers ship these items directly to you. Drop-ship orders take 2-5 business days to ship.

We make every effort to ship your order as soon as possible. If your order contains a combination of In-stock, JIT, and Drop-ship items, we'll divide it and ship it in pieces, starting with the earliest available items.

We communicate with you via phone, email, and SMS at all times during the processing of your order to keep you informed.

A product's shipping charges may apply. The cost of a product will change depending on its quantity. The costs, as well as other product details, will be listed on the product page.

Consider the following scenario:

The shipment charges for one quantity of a product may be 50 rupees, and the shipping charges for another quantity of the same product may be 50 rupees (total shipping charges= 100 rupees).

Certain products may be eligible for free shipment, which means there are no shipping costs. If your order total is less than Rs 500, you will be charged a shipping fee of Rs 50

Before placing an order, please read the product details section.

For big products transported from one state to another, a way bill/road permit may be necessary at times, so count yourself lucky if you don't fall into this category!!The delivery of large goods takes longer than expected:

To begin, the fulfilment of your order may necessitate the completion of a certain road permit/declaration/inward form, which can be acquired from the appropriate state's sales tax website or obtained in person at the nearest sales tax office.

Additionally, the state where the products are exported may levy entry taxes in accordance with Commercial Tax Government laws (However, it might vary from product to product.)

To complete the order, the buyer must fill out a road permit/declaration/inward form and/or pay the entry tax.

Failure to complete the form or pay the entry tax results in a shipping hold, which may result in order cancellation and refund.

As a result, form filling and payment of entry taxes, when applicable, play a critical part in ensuring a smooth product shipping procedure.

Return Policy: 02 Days

While shopping at GDM NUTRA you may shop with total confidence knowing that you can return any item within 02 days of receiving it. Please make sure the goods are new and that all tags, boxes, and other packing are still attached.

If you are not pleased with your purchase, we will gladly accept it back within 02days of delivery. If you paid by credit card, we will refund your money. We shall issue a check in the registered name of the customer if Cash on Delivery or Bank Deposits are used as payment methods.

Customers must escalate a complaint with us within 48 hours after delivery if an item is damaged, missing, or wrong as per your order and the description on our website. Within 48 hours, send us a picture of the package and contents to +91-9537580051. (Excluding gazetted holidays & Sunday).

We'll arrange for the product to be picked up in reverse and then give a full refund or an alternative item in exchange, as per your option. Replacements are contingent on the product's availability. Please note that the standard 15-day return policy will not apply in these situations.

Nutrition: All products must be sent in their original packaging and unopened. Returns of opened or used boxes will not be accepted. Rashes, stomach discomfort, headaches, flavour likes/dislikes, flavour differences from one brand to another, and other difficulties are not returnable. Before purchasing the product, please seek medical advice

The following items are not returnable or replaceable:

We don’t accept returns after opening of safety seal.

Damages caused by product misuse

Any object that has been used or placed as a consumable

Products with modified serial / UPC numbers or missing UPC numbers

Combos sold will not be returned or exchanged as separate units.

Any damage or defect that the manufacturer's warranty does not cover.

Any product that is returned without all of its original packaging and attachments, including the box, manufacturer's packaging if applicable, and all other things that were supplied with the product(s)

The "www.gdmnutra.com’s 02 Day Returns Policy" may be overridden by additional regulations for promotional deals.

If you have any questions, please contact us through WhatsApp +91-9537580051

To begin a return, please contact us through WhatsApp +91-9537580051 from Monday to Saturday, 11 AM to 6 PM.

We will make every effort to make picking up the item as simple as possible. If we are unable to schedule pick-up, you may return the item by Speed Post courier service and share tracking information with us, and we will reimburse the courier charges

You must specify your refund preference in order to confirm cancellation of item(s) in your order.

Back to Source - In this instance, the funds will be refunded to the original payment mode/account used to complete the transaction

GDM NUTRA will complete the cancellation and commence the refund, based on your desire, once you have requested the cancellation of item(s) in your purchase